UpsideTail
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Privacy Policy

What personal data UpsideTail needs, why, who receives it and what rights you have.

Last updated: 5 November 2026

1. Who is responsible for your data

The controller of your personal data is Rymgo, MB, company code 306267949, SVS VAT LT100018045011, registered address Šumsko g. 298A, LT-02196 Vilnius, Lithuania (“we”, “us”). We run the UpsideTail community and the website https://upsidetail.com.

For any question about your data or to exercise your rights, write to [email protected].

2. What data we collect

When you visit the website

  • Server logs: your IP address and technical details of each request to our server.
  • Strictly necessary cookies (see section 9).
  • The pages load fonts from Google servers, so your browser sends your IP address to Google when a page opens.

When you log in

Login is only possible through Telegram Login. Telegram gives us your Telegram user ID, your Telegram username and your name. We do not receive your phone number or your Telegram password. At login you also allow our Telegram bot to send you messages, which we use for membership notices.

When you buy a membership

  • Your email address, which you give us or Stripe during checkout.
  • Your billing details: whether you buy as a private person or as a company; for a company, its name, company code and VAT number; address and country.
  • Payment records: amounts, invoice numbers and payment status. Your card details are entered on the Stripe page and are processed by Stripe only. They never reach us.
  • Your preferred language.

While you are a member

  • Your access status and membership history.
  • Whether you are in our private Telegram group (joined, removed).
  • A log of the notices we send you, such as renewal reminders.
  • Messages you send us by email, for example to [email protected].

Inside the private Telegram group, other members and the group administrators can see your Telegram profile as Telegram shows it, and what you post there.

Our staff

For the accounts of our own administrators we keep an audit log of administrative actions, including their IP addresses.

3. Why we use your data and on what legal basis

PurposeLegal basis (GDPR)
Logging you in, taking payment, reviewing and approving your membership, giving and ending access to the Telegram group, renewal reminders, answering your messagesPerformance of a contract with you, and steps you ask for before entering into it (Art. 6(1)(b))
Invoices, accounting and tax recordsCompliance with a legal obligation (Art. 6(1)(c))
Security of the website and the community, server logs, the admin audit log, preventing fraud and abuse, establishing and defending legal claimsOur legitimate interests (Art. 6(1)(f))
Non-essential cookies, if we ever use themYour consent (Art. 6(1)(a))

Without the data needed for the contract (Telegram login, email and billing details) we cannot provide the membership.

We do not make decisions based solely on automated processing that have legal or similarly significant effects on you. Membership approval is decided by a person.

4. Who receives your data

We use the following service providers. They receive only the data they need for their service:

  • Stripe: payments, subscriptions, invoices and tax calculation.
  • Telegram: login, the private group and messages from our bot.
  • Resend: sending transactional email.
  • Hostinger: hosting of our server.
  • Cloudflare: content delivery, security and DNS.
  • Usercentrics (Cookiebot): the cookie consent banner and cookie declaration.
  • Google (Google Fonts, Google Tag Manager): delivery of the web fonts and loading of the consent banner.

Some of these providers may also process data as independent controllers under their own privacy policies, for example Stripe for payment processing and Telegram for its own platform.

We may also disclose data where the law requires it, for example to public authorities. We do not sell your personal data.

5. Transfers outside the European Economic Area

Some of the providers above are located outside the European Economic Area (EEA) or may process data there. In that case the transfer relies on appropriate safeguards provided by the GDPR, such as an adequacy decision of the European Commission or Standard Contractual Clauses. You can ask us for more information at [email protected].

6. How long we keep your data

  • Accounting documents (invoices and the payment records they rely on) are kept for the period required by Lithuanian law.
  • Other data is kept for as long as it is needed for your membership and, after it ends, for as long as it may be needed to establish, exercise or defend legal claims.
  • Backups of our database are kept for up to about 6 months and then overwritten.

7. Your rights

Under the GDPR you have the right to:

  • access your personal data and receive a copy;
  • have inaccurate data corrected (rectification);
  • have your data erased;
  • restrict the processing;
  • receive the data you gave us in a machine-readable format (portability);
  • object to processing based on our legitimate interests;
  • withdraw your consent at any time, without affecting processing that took place before;
  • lodge a complaint with a supervisory authority.

Send requests to [email protected]. We may ask you to confirm your identity before we act on a request. Some rights are limited by law: for example, we cannot erase accounting records we are required to keep.

8. Security

We use technical and organisational measures appropriate to the risk, such as encrypted (HTTPS) connections and restricted access to administrative functions. No system is completely secure, but we work to protect your data and to respond promptly to any incident.

9. Cookies

Our own cookies are strictly necessary for the website to work. They do not need your consent:

CookiePurposeDuration
ut_sessionKeeps a member logged in7 days
ut_preProtects the Telegram login flow while it is in progress1 hour
ut_langRemembers the language you chose1 year
ut_adminAdministrator session (staff only)12 hours of inactivity, at most 7 days
ut_admin_loginProtects the administrator login form (staff only)1 hour

We do not use analytics or advertising cookies at the moment. If we add them, they will be set only after you consent through the cookie banner.

The declaration below is provided by Cookiebot and lists the cookies found on this website. There you can also review or change your consent at any time.

10. Children

The website and the membership are not intended for persons under 18. We do not knowingly collect data about them.

11. Changes to this policy

We may update this policy. The current version is always on this page, with the date of the last update at the top. We will tell members about material changes by Telegram or email.

12. Contact and complaints

Write to us first at [email protected], and we will try to resolve your concern.

You also have the right to lodge a complaint with the Lithuanian supervisory authority, the State Data Protection Inspectorate (Valstybinė duomenų apsaugos inspekcija), vdai.lrv.lt, or with the supervisory authority of the EU country where you live or work.

UpsideTail

Vilnius, Lithuania

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